Garraways Operate A Next Working Day Delivery On All Mainland UK Orders Placed Before 2.30pm*

  * Providing the items are in stock and a payment method has been arranged for machines;

The delivery charge is calculated by the total price of the all items ordered; this is automatically calculated in the shopping cart for you. (e.g: orders under £49 incur a delivery charge of £8.50 + VAT ~ all other orders above £49 are exclusive of any delivery charges.)

Please Note

  Additional charges will apply for Channel isles or Scottish isles, Ireland & Scottish borders, these are clearly displayed in the checkout and are calculated depending on the amount of goods ordered.

Delivery On All Machines Will Be Between 2-14 Days After Payment Is Recieved.*

* Depending On The Machine, Some Machines Can Take Longer If They Are Less Common, Or Require specific Functions, In Any Case Upon Any Machine Purchase You Will Be Contacted.  

If You Need Exact Time Periods Please Call 0800 865 4444 

ORDER ENQUIRIES

  E-mail ( enquires@garraways.co.uk ) or call the helpline on 0800 865 4444

RETURNING GOODS

Any opened/used consumables will not be accepted for refund or exchange.

In regard to returning accessories (non coffee products), if you wish to return the goods which are not faulty we will accept returns up to 3 days after you have received the goods (for reference received time for the goods starts from the date you have signed for the goods (signature from Interlink carrier service is recorded for evidence).

The goods must be UNUSED, UNOPENED and in the same condition in which they were delivered. We reserve the right to charge a 15% commission fee for refunding the money and there will be a Re-Stocking & Handling fee of up to £20 depending on the product.

Please Note The cost and responsibility of returning non faulty or unwanted goods will also be the responsibility of the customer. We will only issue the refund once the goods are returned to us and we have agreed that the goods and packaging are in a satisfactory re-sellable condition and have not been used.

Whilst we will make every attempt to remedy this type of situation, we must emph asise it is everyone's interest to ensure the correct items are being ordered and suited for your particular requirements.