Customer Service 0800 865 4444
Equipment Service Line 0871 976 9788

Customer Reviews

We love getting customer feedback about our range of products and service. It makes sure we're always able to improve our offering - and keeps us on our toes!

Want to read more about what our customers have to say about us? Visit Bizrate to see for yourself!

Here's just a small sample of what some our happy customers have to say....

Outstanding: 10/10

The best combination for price and quality of coffee beans in the uk

Don RJ 21/03/2017
Outstanding: 10/10

Always easy to order and speedy delivery. Only one issue with a box badly damaged in transit, and this was swiftly dealt with by Garraways team. I'm a regular customer now. Highly recommended.

Gvet 21/03/2017
Outstanding: 10/10

I find Garraways easy to use as I order the same stuff over and over, so the ability to do this is so simple on this website.

Victoria 20/03/2017
Outstanding: 10/10

Good product at the right price! We were very impressed with the delivery...next day!!!

Fleetpete 19/03/2017
Outstanding: 10/10

This company provided the product I had not been able to source elsewhere and their service was very good.

Robin 18/03/2017
Outstanding: 10/10

I love using this website as there is such a range of products!

SV12WML 16/03/2017
Outstanding: 10/10

Great service, efficient and quick

Sonj 15/03/2017
Outstanding: 10/10

I use Garraway's for both the office coffee order, and my home coffee order. Absolutely love the products, and there is no one better, both in selection and price.

Samantha 02/03/2017
Outstanding: 10/10

Just about to open a new coffee shop and have loved shopping at Garraways. Great range of products and easy to order

Verified Customer 10/03/2017
Outstanding: 10/10

Great prices, nice website and quick delivery, what more you could ask for?

Matt 27/02/2017
Outstanding: 9/10

You have quite a good selection of coffee beans to choose from and they are reasonably priced. Site is easy to use and delivery charges good if you do not qualify for free delivery which is an added bonus.

FLYNNY 09/03/2017
Outstanding: 10/10

The website is easy to navigate with a good selection of products at value for money prices. Checkout is easy and quick and delivery was well within promised time. Very easy to browse and purchase, good shopping experience.

essjaycrater 07/03/2017
Outstanding: 10/10

Good value tea which I really enjoy, keep it up, thanks!

yewcorner 07/03/2017
Outstanding: 10/10

Great Coffee What more can I say Great Company Service is their Ethic

Bobby 06/03/2017
Outstanding: 10/10

Always been very satisfied with with the products and delivery from Garraways

crystal 17/02/2017
Good: 8/10

Easy to navigate website. Great quality ese coffee pods at a good price.

Juleetal 21/02/2017
Outstanding: 10/10

very best coffee

mujib 28/02/2017
Outstanding: 10/10

Great products, first class service and on time delivery

SJ 28/02/2017
Good: 8/10

Good telephone responses to my enquiry. Easy to set up account.

Gem 27/02/2017
Outstanding: 10/10

Great service item arrived before time which was very convenient

Jackie 25/02/2017
Outstanding: 10/10

Easy to use site, nice variety

MB 24/02/2017
Outstanding: 10/10

Very happy with service product and delivery. Bless the day my son in law found the website for me

Rosie 20/02/2017
Outstanding: 9/10

Can make my own pumpkin spice and gingerbread lattes at home all year round..happy days!

Paulafh 19/02/2017
Outstanding: 10/10

Have been buying this particular coffee for years now. I love it. I wouldn't consider buying any other brand or from anywhere else. Great job Garraways!

Vee 03/02/2017
Outstanding: 10/10

Thanks for ongoing great service and products.

JB2BA 04/02/2017
Outstanding: 10/10

Brilliant site to purchase from, so easy and a quick delivery usually much quicker than expected. Have used this company for a couple of years now and will carry on doing so.

Bing 14/02/2017
Outstanding: 9/10

very good prompt service

Ray 09/02/2017
Outstanding: 10/10

This is the best price I have found for this product even though I had to order more for free delivery.

Tenser 25/01/2017
Outstanding: 10/10

Very good service

Brenda 04/02/2017
Outstanding: 10/10

We run a cafe for adults with a learning disability to work in. before we opened the cafe we tried several coffees and yours came out on top. The public that use our/your coffee that they "have not tasted anything better"

Husey 31/01/2017
Outstanding: 10/10

Clear layout of website. Simple access of previous orders and easy method of reordering and adding to list.

TonyP 18/01/2017
Outstanding: 10/10

First rate coffee company with swift delivery

Hiram 19/01/2017
Outstanding: 10/10

Happy with everything!

Karen Towns 30/01/2017
Outstanding: 9/10

Garraways was Good, fast and reliable service.

B 30/01/2017
Outstanding: 10/10

Easy site to navigate. Pricing reasonable

Pete 27/01/2017
Outstanding: 10/10

I love the mixed case of coffee beans - caters to all our tastes :)

JakiB 10/01/2017
Outstanding: 10/10

Wonderful selection of items wow the range is superb! I am a new customer but will be coming back for much more. Thank u very much lovely truly lovely.

the boss 25/01/2017
Outstanding: 10/10

Excellent coffee and service.

MikeT 25/01/2017
Outstanding: 9/10

Good service will use again.

Denmendiy 25/01/2017
Outstanding: 10/10

Excellent service, package well, delivered on time. Good choice of products.

Lolo 24/01/2017
Outstanding: 9/10

First time I've used this site and everything was satisfactory.

Verified Customer 23/01/2017
Outstanding: 10/10

Excellent product from a superbly efficient and effective company.

Mike 21/01/2017
Outstanding: 10/10

I feel very comfortable with Garraways. Great products, great service, good web site, completely reliable.

Mike 10/01/2017
Outstanding: 10/10

Garraways Coffee have a fantastic range of Twinings fruit/herbal teas which we provide for our clients. The products are very reasonably priced and always delivered speedily. I'm always quite excited by a delivery from Garraways!!

Mandy J 18/01/2017
Outstanding: 10/10

Great to see availability during the holidays. Very efficient service by post even at Christmas time

The Taps 16/01/2017
Outstanding: 9/10

Great selection of quality coffees at reasonable prices

Stewboy 29/12/2016
Outstanding: 9/10

Great coffee at a great price.

JR 10/01/2017
Outstanding: 9/10

Never had a problem with Garraways have used them for years. Other family members also benefit when I give them some of my purchases They never buy their own!! Great stuff

Haggis57 10/01/2017
Outstanding: 10/10

Great prices and consistent quality. Always recommend Garraways to friends and colleagues

PixieDen 28/12/2016
Outstanding: 9/10

Excellent service, availability and price.

M A F 08/01/2017
Good: 8/10

Great coffee, good service. Plenty of discount offers over the year.

Clur 27/12/2016
Outstanding: 10/10

So easy to use excellent coffee with no mess

Les 07/01/2017
Outstanding: 9/10

Great service, quality products. Price is so far so good, perfect delivery timing.

Ozzi 06/01/2017
Outstanding: 10/10

Good variety of products and great service

Linda49 04/01/2017
Outstanding: 10/10

Love my daily coffee and appreciate the flavours on offer for myself and guests

poppet 21/12/2016
Outstanding: 10/10

Good product; which is why I keep buying it.

JohnB 01/01/2017
Outstanding: 10/10

I only realised my coffe machine took ese pods recently, saw garraways had them, so ordered them, they came very quickly and my first order was a selection which was brilliant, I love them

Kelvin 20/12/2016
Outstanding: 10/10

Great products at great prices - smooth as the syrup I have ordered

Verified Customer 31/12/2016
Outstanding: 10/10

Great fast service. Will definitely be buying from you again very soon!!

Natalie 30/12/2016
Outstanding: 10/10

For my first time on the site I found it very easy to navigate and products were well described and priced.

bubz57 17/12/2016
Outstanding: 10/10

Quick and easy purchase. will buy again.

Davep 19/12/2016
Outstanding: 10/10

A fantastic company with the products I'm looking for and all at very reasonable prices.

Mand 06/12/2016
Outstanding: 10/10

Excellent customer service, I had a problem finding a product on the website, the woman on the phone was very helpful and resolved the issue immediately.

Rob 19/12/2016
Outstanding: 9/10

Good coffee beans, large bags and a good selection of other products.

Hoff 18/12/2016
Outstanding: 10/10

Always have what I want in stock and very good prices

Verified Customer 13/12/2016
Outstanding: 9/10

Good service as usual

Paul 25/11/2016
Outstanding: 10/10

Very impressed by the service

Dick 10/12/2016
Outstanding: 10/10

Excellent service and amazing range of products

Mike 28/11/2016
Outstanding: 10/10

Quick simple order system vast amount of choice great service will use again

Starlight 09/12/2016
Outstanding: 10/10

Efficient and they keep me up to date with offers (such as the one I just used) Good product and quick delivery

Sandy 25/11/2016
Good: 8/10

Never had a problem always fast delivery and packaged well.

Bing 25/11/2016
Outstanding: 10/10

Excellent service and products at a good price. Good product, good company.

chris62 25/11/2016
Outstanding: 9/10

This is the first time I have bought from garraways but expect to make further orders thank you.

Lotus blossom 03/12/2016
Outstanding: 10/10

Good prices, easy to use and delivery on time.

jlap 01/12/2016
Outstanding: 9/10

Tried variety pack ideal way to find acceptable variety, then re-ordered...SO IT WORKS !

Silverhaired Tyke 14/11/2016
Outstanding: 9/10

Very easy to order and when I have had to call customer services, very prompt, polite and efficient service

Poppy cox 29/11/2016
Outstanding: 10/10

Utterly fab in every way

Verified Customer 25/11/2016
Outstanding: 10/10

Another quick and easy purchase, thank you

Andy 25/11/2016
Outstanding: 10/10

Highly recommend Garraways. We have had their CaffePrima coffee at work for a few years - and now I buy at home too!

Neil 24/11/2016
Outstanding: 10/10

As always, garraways site is excellent, easy to use.

Lu-Lu 23/11/2016
Outstanding: 10/10

Like this website for ease of ordering and a good range of products. Great company, always have what I need in stock. Great prices and prompt delivery.

MB 22/11/2016
Outstanding: 10/10

As ever I have had nothing but the best service in every aspect, that's why I come back every month. I am grateful for the excellent service. Thank you Garraways!

Andy 22/11/2016
Outstanding: 9/10

Always found them great value and easy to order from in the last ten years. Top stuff!

dingdong1965 21/11/2016
Outstanding: 10/10

I've used Garraways several times for coffee beans and each transaction was straightforward and good value. Their beans are excellent quality and taste.

Gvet 21/11/2016
Outstanding: 10/10

Great selection of coffee syrups, quick return on delivery, excellent service.

Gilly Mac 19/11/2016
Outstanding: 10/10

Excellent in all areas

Tony 18/11/2016
Outstanding: 10/10

Always pleased with service and product. Easy to use website.

Sarah 01/11/2016
Outstanding: 10/10

All round good experience.

carlos 15/11/2016
Outstanding: 10/10

Garraways coffee is very good at running special offers, promotions, offering discounts, have good range of products and at very good prices. Fast delivery!

Alina 14/11/2016
Outstanding: 10/10

Been using Garraways for a few years; good tasting beans and excellent supply.

JGF 11/11/2016
Outstanding: 10/10

Easy to use web site best prices for ordered product.

Phil 31/10/2016
Outstanding: 10/10

Excellent website and easy to use, it was a simple pleasure.

Candy 11/11/2016
Good: 8/10

Love the Christmas cups - so much more stylish than the other catering companies out there.

charlie 10/11/2016
Outstanding: 10/10

Searched for the products and this was the most competitive.

hazdaz 12/04/2016
Outstanding: 10/10

Very pleased with last order. Will use regularly for business use.

shaz 10/04/2016
Outstanding: 10/10

Smooth website and a good spread of products

Laurence 13/04/2016
Outstanding: 10/10

Fantastic service last time. I've returned to stock up and will continue to do so as can not fault. The whole process is outstanding!

Sammyzayne 13/04/2016
Outstanding: 10/10

Simple website. Speedy transaction.excellent price and service . A satisfied customer.

Maggie 11/04/2016
Outstanding: 10/10

I love the coffee!

Jinty 11/04/2016
Outstanding: 10/10

Great range of coffee pods. Easy to find and order.

Jacky Brannan 07/04/2016
Outstanding: 10/10

Website remembers previous orders which is very convenient for re-ordering.

Verified Customer 05/04/2016
Outstanding: 10/10

Have brought coffee as an office a few times, very happy. Really great service.

Paul S 04/04/2016
Outstanding: 10/10

I was very pleased with my purchase, I must admit I was a bit apprehensive but very pleased with the taste, it taste better than Nespresso coffee, smoother taste.

Jenniewren 04/04/2016
Outstanding: 10/10

It's refreshing to find a company that don't rip you off for wanting to enjoy coffee !

Caringvic 02/04/2016
Outstanding: 10/10

Excellent coffee, excellent website and quick delivery.

glenie 31/03/2016
Outstanding: 10/10

Great range of quality products, easy site to use. Excellent customer services, couldn't have wished for a better company to deal with,

TWSCS 25/03/2016
Outstanding: 10/10

I always buy my coffee beans from Garraways, best price I can find, excellent quality and quick delivery.

VM 23/03/2016
Outstanding: 10/10

Lovely coffee at a good price.

Meg 23/03/2016
Outstanding: 10/10

Do not change anything, the entire experience was simple and very easy to follow.

Verified Customer 22/03/2016
Outstanding: 10/10

Always a great service from Garraways. Very Happy

Sam 17/03/2016
Outstanding: 9/10

Always excellent coffee now with even more choice

miduk 29/02/2016
Outstanding: 9/10

Always impressed with the speed of Delivery from Garraways

Stellar58 03/03/2016
Outstanding: 10/10

good choice of products - quick and reliable delivery

schnucki 31/01/2016
Outstanding: 10/10

I think it would be hard to find a better service

Lazza 02/02/2016
Outstanding: 10/10

Good experience. Easy to use website. Excellent product.

JB 03/02/2016
Outstanding: 10/10

Easy to use website, competitive prices and speedy delivery. Leaps and bound ahead of Tassimo (who I used to order from)

Kerry 05/02/2016
Outstanding: 10/10

Always a very easy shopping experience and with a great range of beans to choose from.

Gvet 05/02/2016
Outstanding: 10/10

1st time bought from this supplier. Good experience so far

Geeny 16/01/2016
Outstanding: 10/10

Ace Service

Worf 07/02/2016
Outstanding: 10/10

A quick and efficient way to order, with items clearly explained, and reasonable cost.

Verified Customer 05/01/2016
Outstanding: 10/10

Prompt service with the right goods and punctual delivery seem to be a hallmark of Garraways Coffee.

Pronto 19/12/2015
Outstanding: 9/10

Very competitive prices on line delivery's are perfect timing.

Pavillion Cafe 09/11/2015
Outstanding: 10/10

As ever the service and my experience with Garraways has been 100% first class. Thank you.

Andy 30/10/2015
Outstanding: 9/10

Very helpful staff.

Verified customer 14/11/2015
Outstanding: 10/10

Always excellent service.

Verified customer 11/11/2015
Outstanding: 10/10

Excellent service.

Mary 12/11/2015
Outstanding: 10/10

Garraways has good stock level , real value for money items. And so far has delivered my items on time.

Verified customer 19/11/2015
Outstanding: 9/10

Very efficient service, good website, competitive pricing.

mikeybb 13/11/2015
Outstanding: 9/10

Quick, simple buying. No fuss.

Oreodrinker 28/11/2015
Outstanding: 10/10

Great customer service and website / product choice!

Verified customer 14/11/2015
Outstanding: 10/10

Really great products and quality service.

Waylander 15/11/2015

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